Terms and Conditions

Last updated:03.19.2025

Welcome to Secret Body. These Terms and Conditions (“Terms”) outline the rules and regulations for using our website www.secretbody.co.uk and the services provided by Secret Body, located at 159A Ravenhill Road, Swansea, SA5 5AH, United Kingdom.

By accessing or booking services through our website, social media, phone, or in person, you agree to comply with and be bound by these Terms.

If you do not agree, please do not use our website or services.

1. Business Information

Trading Name: Secret Body

Business Type: Body Sculpting | Anti-Aging & Laser Clinic

Address: 159A Ravenhill Road, Swansea, SA5 5AH

Phone: 01792 949004 / 07511 525764

Email: info@secretbody.co.uk

Instagram: @secretbody.swansea

2. Services Provided

Secret Body offers non-surgical aesthetic treatments including but not limited to:

  • Fat dissolving

  • EMS body and face sculpting

  • Loose skin tightening

  • Cellulite reduction

  • Pressotherapy (lymphatic drainage)

  • Diode laser hair removal

  • Laser tattoo removal

  • Laser carbon peeling

  • Pigment removal

  • Hair transplant and plastic surgery bookings (through partnered clinics)

All treatments are carried out by trained professionals using professional-grade equipment.

3. Appointments & Cancellations

  • All appointments must be booked in advance via our website, social media, or phone.

  • A non-refundable deposit may be required to secure your booking.

  • Please arrive on time. Late arrivals of more than 10 minutes may result in a shortened treatment or rescheduling.

  • Cancellations or reschedules must be made at least 24 hours in advance. Failure to do so may result in the loss of your deposit or a cancellation fee.

4. Medical Conditions & Suitability

  • Clients must complete a consultation form before treatment.

  • It is your responsibility to disclose all relevant medical history, allergies, and medications.

  • Secret Body reserves the right to refuse or postpone treatment if it is deemed unsafe or unsuitable.

  • Results may vary between individuals; no guarantees can be made regarding specific outcomes.

5. Payment Terms

  • Payments can be made by cash, card, or bank transfer at the time of service.

  • All prices are subject to change without notice.

  • Promotional offers cannot be combined unless otherwise stated.

  • Packages or prepaid sessions must be used within the time period specified at purchase.

6. Refund Policy

  • Due to the nature of aesthetic treatments, we do not offer refunds once a service has been provided.

  • Refunds or exchanges may be offered only if a treatment has not yet been carried out and cancellation terms are met.

  • In case of equipment malfunction or clinic error, we will offer to reschedule or provide credit toward future services.

7. Liability Disclaimer

  • Secret Body is not liable for any allergic reaction, skin irritation, or side effect resulting from failure to disclose accurate health information.

  • Clients must follow all aftercare instructions provided by the clinic.

  • Secret Body will not be held responsible for unsatisfactory results caused by lifestyle, diet, or failure to follow pre- and post-treatment guidance.

8. Intellectual Property

All content, logos, images, and written materials on this website are the property of Secret Body and protected by copyright law.

You may not copy, reproduce, or distribute any materials without written permission.

9. Privacy Policy

Your privacy is important to us.

We collect personal information solely for the purpose of providing treatments, contacting clients, and improving our services.

Please see our Privacy Policy for more details.

10. External Links

Our website may contain links to third-party websites.

Secret Body has no control over, and assumes no responsibility for, the content or practices of any third-party sites.

11. Governing Law

These Terms and any disputes arising under them are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have questions or concerns about these Terms, please contact us at:

📧 info@secretbody.co.uk

📞 01792 949004

🏠 159A Ravenhill Road, Swansea, SA5 5AH